Michelle Robinson-Hayes, BACP

Michelle Robinson-Hayes is a counsellor and hypnotherapist who helps people facing stress, anxiety, grief and life changes. She works with concerns such as depression, relationship and intimacy issues, addiction, ADHD and carer strain. Michelle brings a practical, down-to-earth approach and aims to make talking about hard things easier.

She uses a mix of client-centred talking, cognitive behavioural techniques and hypnotherapy. Sessions focus on small, achievable steps and clearer ways of thinking. She also draws on mindfulness and motivational interviewing when helpful to boost coping and motivation.

Michelle has around ten years of experience in therapeutic practice and runs The Listening Tree, a community-focused counselling and hypnotherapy service she founded. She has delivered over 1,000 hours of counselling and 500 hours of hypnotherapy work, and she has supervised other counsellors and hypnotherapists.

Her background includes lengthy senior management experience in corporate settings, where she led teams, set targets and delivered training. That experience informs her coaching style and practical planning in sessions. She has worked with bereavement services and completed more than 150 placement hours with a national bereavement charity.

Michelle is BACP registered, which indicates her professional membership with the British Association for Counselling and Psychotherapy. She works in the United Kingdom and speaks English. For international work and specific session formats, please confirm current options before booking.

How therapeutic approaches shape online work

Client-Centred Therapy places the person’s own goals and experiences at the heart of sessions. The counsellor listens without judgement and supports each person to find their own way forward, which can help with relationship, grief and self-esteem concerns.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and actions link together. It uses practical exercises and homework to change unhelpful thinking patterns and to improve mood, sleep and anxiety symptoms.

Hypnotherapy uses guided relaxation and focused attention to help people work on habits, stress or deeper emotional material. It is used alongside talking therapies to support change and calmer responses.

Finding the right mix of approaches is part of the work. The therapist will discuss goals and preferences and decide together which methods to try. That collaborative planning helps tailor sessions to each person’s needs.

If you are considering online sessions, please confirm which formats the therapist currently offers before booking. Online therapy can make it easier to fit appointments around work and caring responsibilities, reduce travel time and allow shorter check-ins when needed. Many people find it a practical way to keep continuity of care while juggling everyday commitments.