Charlotte O'Neill, BACP

Charlotte O'Neill is a counsellor who focuses on helping people navigate stress, anxiety, depression and major life changes. She works with individuals on relationship and intimacy concerns, grief, trauma, and issues around self-esteem and career. Charlotte holds BACP accreditation, which she maintains while practising in the United Kingdom.

Her style is gentle and client-led. She encourages people to set the pace and shape what they want to work on. Sessions aim to be a space to talk through what is worrying you and to find manageable steps forward.

Charlotte draws on client-centred, existential, and solution-focused approaches and adapts them to each person. That might mean spending time listening and reflecting, looking at values and meaning, or focusing on small, practical changes that make daily life easier. She uses everyday language and simple goals rather than jargon.

With three years' experience, she has supported people facing caregiver stress, chronic illness and disability, abandonment and attachment concerns, as well as ageing and geriatric issues. Charlotte also works with those managing blended family dynamics, communication problems, and body image or codependency struggles.

To begin, clients use the site process to match with her and book sessions according to her schedule. She aims to provide steady, compassionate support while helping people find ways to cope, make decisions, and move forward at their own pace.

How Charlotte's approaches shape online therapy

Client-Centred Therapy emphasises listening and responding to what matters most to you, allowing you to guide the pace and focus of each session. It helps when someone needs a supportive space to make sense of feelings. Existential Therapy looks at values, meaning and the choices people face, which can be useful for coping with life transitions and questions around ageing. Solution-Focused Therapy concentrates on small, practical steps and goals, often helping people notice change quickly and build on what already works.

Finding the right approach is part of the work together. The therapist will talk with you in early sessions to decide which combination of ways of working fits your needs, aims and preferences. That collaborative process means plans can change as progress is made or priorities shift.

Confirm the available session options before booking, as this profile does not list formats. Online therapy can make it easier to fit sessions into a busy life - for example, it can reduce travel time, allow shorter check-ins around work breaks, or remove the need to be on camera if that helps you engage. In general, registered or accredited professionals and therapists can use different methods to make therapy accessible; discuss practical arrangements with the therapist when you arrange your first appointment.