Lucy Castro, BACP

Lucy Castro, BACP, has worked in counselling for 11 years and offers a calm, non-judgemental space where people can talk things through. She meets adults who feel stuck, overwhelmed, or unsure about their next step. Sessions aim to help people make sense of difficult moments and move forward at a pace that feels manageable.

Her style is collaborative and person-centred. She often uses short-term, solution-focused work to help clients identify clear, achievable goals. That practical focus sits alongside space for processing painful experiences such as grief or trauma.

Lucy has supported people with anxiety, low self-esteem, emotional burnout and questions about life direction. She has experience working with national and local charities, which has exposed her to many different life circumstances and practical needs.

She pays attention to how therapy is working and checks in regularly, adjusting the approach as needed. Sessions are led by the client’s concerns, and small changes are treated as important steps.

Lucy also helps with ageing and geriatric issues, caregiver stress, long-term illness and chronic pain, and feelings of isolation. She offers both in-person and online sessions, and works in English. To begin, clients follow the site matching and booking flow to arrange sessions according to availability.

Approaches that guide online work and practical benefits

Lucy describes a person-centred approach that focuses on listening and following the client’s lead. This way of working helps when someone needs space to understand feelings, make decisions, or process painful events.

She also uses short-term, solution-focused methods to set clear steps and tackle specific problems. That approach is useful for people who want to identify immediate goals and try practical changes between sessions.

Finding the right approach is part of the work together. The therapist will talk with each person about their needs, goals and preferences, and together they will decide which methods to try. Adjustments are made as progress is reviewed, so the plan can change over time.

Online therapy can help fit sessions into a busy life by removing travel time and making it easier to book around work or caring responsibilities. It can also allow shorter check-ins when needed, or sessions that do not require being on camera. Because session formats are listed in the biography as both in-person and online, confirm the current online options before booking to make sure they suit your routine.